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General
Backgrounds USA
does not use, sell, or distribute any of the information that we collect
from you in the course of our investigations.
If you feel that
Backgrounds USA is not abiding by its
posted privacy policies, or if you have questions or concerns regarding
this statement of our Privacy Policies, then you should first contact
Customer Service by e-mail or phone on (800) 315-7678, or
(303) 455-8855, if outside the
US.
If you do not
receive acknowledgment of your inquiry or your inquiry has not been
satisfactorily addressed, then send us a letter with your concerns to
the address listed on our Contact Us web page. Please note that we
receive a very large volume of email transactions both from existing
clients, and general inquiries regarding our services. We do our very
best to reply in a timely fashion, but please be patient, as complex or
unusual requests always take longer.
Information
Collection and Use
Backgrounds USA
obtains its
information from the relevant state and county repositories, courts and
record offices where records are stored. We do not sell any
non-public information. We will not sell, share, or rent this
information to others in ways different from what is disclosed in this
statement. Backgrounds USA collects
information from our users at several different points on our website
and uses the information for internal marketing and administration
purposes only. All users must have an appropriate use for the
information and agree to abide by all local and federal laws regarding
the purchase and dissemination of said information.
Our
web page does not automatically collect specific information (i.e.
e-mail addresses) about visitors. Aggregate and summary statistics are
ONLY collected as a measure of our web site’s effectiveness.
Registration
In order to use
this website, a user must first complete the online registration form.
During registration a user is required to give their contact information
(such as name and email address). This information is used to contact
the user about the services on our site for which they have expressed
interest.
Order
We request
information from the user on our order form. Here a user must provide
contact information (like name and shipping address) and financial
information (like credit card number, expiration date). This
information is used for billing purposes and to fill customer orders.
If we have trouble processing an order, this contact information is used
to get in touch with the user.
Sharing
We use an outside
credit card processing company to bill users for goods and services.
These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
Links
This web site may
contain links to other sites. Please be aware that
Backgrounds USA is not responsible
for the privacy policies of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy policies of
each and every web site that collects personally identifiable
information. These privacy policies apply solely to information
collected by this Web site.
Supplementation of Information
Backgrounds USA
does not supplement user information
collected on our site with information from third party sources.
Newsletter, Site
and Service Updates
We also
occasionally send out periodic e-mails with site and service
announcement updates. Registered members are encouraged to receive
e-mail service announcements, which contain important information about
the service. We communicate with the user to provide requested services
and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a users
personal information changes (such as your address or telephone number),
or if a user no longer desires our service, we will endeavor to provide
a way to correct, update or remove that users personal data provided to
us. This can be done by emailing our Customer Service department.
Notification of
Changes
If we decide to
change our privacy policies, we will post those changes on this Privacy
Policy web page, so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have a
choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
Your Consent
By using this
site, you signify your assent to abide by the Privacy policies and
practices of Backgrounds USA, as outlined in this document. If you do
not agree with the terms of this policy, please do not use our site.
Should we change the way in which we use your personal information, we
will get your consent before using your information in this new way.
Feedback
The accuracy and
validity of our site is very important to us. If you spot inaccuracies
of any kind, or if you feel that statements we making are not fully
representational of our services, then please email our Customer Service.
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